How can we help?
Who am I paying when I book?+
The host. Your payment goes directly to the business that runs the place, through their own payment account. RareZimbabwe never holds your money.
What does ZTA registered mean?+
We checked the place's Zimbabwe Tourism Authority registration number and certificate. We do not inspect properties ourselves.
How do refunds work?+
Each place sets a cancellation policy, shown before you book. If you cancel, the host refunds you through the route you paid.
Still stuck? Contact us.