Draft for legal review before launch.
1. Who we are
RareZimbabwe operates this platform and is the controller of the personal information described here. We handle personal information in line with Zimbabwe's Cyber and Data Protection Act.
2. What we collect
Account details (name, email, phone, country), booking details, messages you send through the platform, reviews, documents hosts upload, and technical data such as device and log information. Hosts may record guest identity details where the law requires a guest register; these are encrypted.
3. How we use it
To run the platform, process bookings, verify registrations, prevent fraud, provide support, meet legal obligations and improve the service. We send marketing only with your consent.
4. Who we share it with
With the host or guest on the other side of your booking, and with service providers who host our systems, send our email and handle sign-in. We do not sell personal information. Payment details are handled by the host's payment provider, not by us.
5. How long we keep it
For as long as your account is open and afterwards as required for legal, tax and dispute purposes. Hosts must keep transaction records as the law requires.
6. Your rights
You may access, correct, export or ask us to delete your information from your account's privacy page, and you may object to processing or withdraw consent.
7. Contact
Use the contact page to reach our privacy team.