Draft for legal review before launch.
1. What RareZimbabwe is
RareZimbabwe is an online platform where you can find and book places to stay in Zimbabwe. The places are offered by independent hosts. When you book, your contract for the stay is with the host, not with RareZimbabwe.
2. Your account
You must be at least 18 and give accurate information. You are responsible for activity on your account and for keeping your sign-in details secure.
3. Booking and payment
Prices, taxes and fees are set by the host and shown before you confirm. Payment is made directly to the host through the host's own payment account or by an offline method the host accepts. RareZimbabwe does not receive, hold or transfer your payment for a stay.
Some places require the host to accept your request before the booking is confirmed. While you pay, we hold the dates for a limited time shown at checkout.
4. Cancellations and refunds
Each place has a cancellation policy shown before you book and saved with your booking. If you cancel, the refund due is calculated from that policy and is paid by the host. If a host cancels a confirmed booking, the host must refund everything you paid.
5. Registration checks
Where a place shows a ZTA registered mark, we have checked the registration number and certificate supplied by the host. We do not inspect places and we do not guarantee their condition, safety or legality.
6. Your conduct
Follow the house rules, respect the property and neighbours, and do not use the platform for unlawful purposes. Reviews must be honest and based on your own stay.
7. Our liability
We provide the platform with reasonable care. To the extent the law allows, we are not liable for the acts or omissions of hosts or guests, or for the condition of any place. Nothing in these terms limits liability that cannot be limited by law.
8. Changes to these terms
We may update these terms. We will give notice of material changes before they take effect and ask you to accept them.
9. Law
These terms are governed by the laws of Zimbabwe.